Shipping policy

At Valyra Jewels, we are committed to delivering your silver jewellery safely and on time.

Order Processing

• All orders are processed within 1–3 business days after confirmation.

• Orders are not shipped or delivered on Sundays or public holidays.

• During peak seasons or sale periods, processing times may be slightly longer.

Shipping Locations

• We currently ship across India.

• At the moment, international shipping is not available.

Shipping Charges

• Shipping charges (if applicable) will be clearly mentioned at checkout.

• Any ongoing free shipping offers will be displayed on the website.

Delivery Timeline

• Once shipped, orders are usually delivered within 4–8 business days, depending on your location.

• Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.

Order Tracking

• After your order is shipped, tracking details will be shared via WhatsApp, email, or SMS.

• You can use the tracking link to monitor your shipment status.

Packaging

• All jewellery is carefully packed to ensure it reaches you in perfect condition.

• We use secure and discreet packaging for safety and privacy.

Incorrect Address / Failed Delivery

• Please ensure your shipping address and contact details are accurate.

• Valyra Jewels is not responsible for delays or losses due to incorrect address details provided by the customer.

Damaged or Lost Shipments

• If your order arrives damaged or appears tampered with, please contact us within 24 hours of delivery with photos or videos.

• We will investigate and assist you as per our resolution policy.

Contact Us

For any shipping-related queries, feel free to reach out to us:

• WhatsApp / Contact: 7006506652

• Email: Valyrajewels@gmail.com